Use Your Words

It was a conversation I had never planned to have, the one with the friendly customer service representative from the limousine company. Normally, I would hit someone up for a ride, but given I would head to the airport at 4 am on Friday morning, I decided to drive and leave my car thereā€¦.until I realized that parking would cost more than a car service. Saturday, when I contacted a local car service to make a reservation, the call was taken by the sweet and patient D. D. was friendly, engaging, and not at all in a hurry to rush … Continue reading